Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of Little Naples Catering information and enquiry services (“Catering”). By accessing our catering page and submitting an enquiry, you agree to be bound by these Terms. If you do not agree, please do not use our Catering page.

 

2. Enquiries and Order Confirmation

2.1 By submitting an enquiry form, you are requesting that we contact you to discuss your catering needs.
2.2 Submission of the form does not guarantee order acceptance or availability.
2.3 Orders will only be confirmed once both parties have agreed on details including date, time, menu items, pricing, and any other relevant arrangements.

 

3. Cancellation and Refunds

3.1 As orders are confirmed offline, cancellation and refund terms will be clearly communicated during the booking process.
3.2 Any agreed cancellations or refunds will be handled in line with Australian Consumer Law.

 

4. Allergens & Nutritional Information

4.1 Nutritional and allergen details (where applicable) are provided for general information and may be subject to change.
4.2 While all reasonable care is taken, cross-contact with allergens, gluten, meat, and/or dairy may occur.
4.3 If you have dietary requirements or allergies, please inform us before your order is confirmed so we can advise accordingly.

 

5. Delivery and Collection

5.1 Delivery and/or collection details will be agreed upon during the booking process.
5.2 You are responsible for providing accurate delivery information and ensuring someone is present to receive the order at the agreed time.
5.3 We are not responsible for delays caused by circumstances beyond our control, such as traffic, weather, or third-party courier delays.
5.4 Services are available throughout Victoria, Australia.

 

6. Standard Terms

6.1 We may update our terms, menus, or prices at any time without notice.
6.2 All offers or promotions are subject to their own terms and cannot be combined unless expressly stated.
6.3 Delivery areas and fees may vary and will be confirmed before booking.

 

7. Intellectual Property

7.1 All content on this page, including text, images, and branding, is owned by Little Naples Catering and protected under copyright and intellectual property laws.
7.2 You may not copy, reproduce, or use our content without written permission.

 

8. Limitation of Liability

To the maximum extent permitted by law, Little Naples Catering will not be liable for any loss or damage (direct or indirect) resulting from your use of this page or services, except as required by Australian Consumer Law.

 

9. Privacy

Personal information submitted via the Catering enquiry form will be collected, stored, and used in accordance with our Privacy Policy.

 

10. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of its courts.

 

11. Contact Us

If you have questions about these terms or our catering services, please contact us at catering@littlenaples.com.au or 03 9499 1990.